TERMS AND CONDITIONS
Terms and Conditions | daisy james Luxury Wallcoverings
Welcome to the official Terms and Conditions of daisy james, your specialist in exclusive luxury wallcoverings and bespoke interior décor. These terms outline the rules, rights, and responsibilities that apply when using our website, placing orders, and collaborating on custom wallcovering projects. By accessing our site and making a purchase, you agree to comply with these conditions.
We recommend reading these Terms and Conditions carefully to fully understand the scope of our services, order procedures, return policies, and limitations of liability. Should you have any questions, our team is always happy to assist via info@daisyjames.nl.
TERMS AND CONDITIONS
Company Details
Company name: daisy james
Email: info@daisyjames.nl
Registered in: The Netherlands
Products & Services
daisy james designs and produces bespoke wallcoverings for luxury projects and private residences. All products are custom-made, and exact colors and designs may differ slightly from what is shown online.
Ordering and Payment
Orders are confirmed upon receipt of full payment. Payment methods are outlined during checkout. Prices include VAT where applicable, unless stated otherwise.
Delivery
We aim to deliver products within the agreed timeframe. Delivery times are estimates and cannot be guaranteed. Any delays will be communicated promptly.
Return and Cancellation Policy
As products are made to order, cancellations or returns are generally not accepted once production has started. If you believe a product is defective or does not meet expectations, please contact us at info@daisyjames.nl within 14 days of delivery. A full Return Policy is available.
Privacy Policy
Your privacy is important to us. We collect personal data only when necessary and process it in accordance with applicable data protection laws. Please refer to our complete Privacy Policy here for more details.
Data Retention
We retain personal data no longer than necessary:
Administrative and tax data (invoices): 7 years
Customer and order data: 2 years of inactivity
Accessing, modifying, or deleting data
You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent for data processing, object to the processing of your personal data by daisy james, and request data portability. This means you can request that we send the personal data we hold about you in a digital file to you or another organization you specify.
To make a request for access, correction, deletion, data transfer, withdrawal of consent, or objection to the processing of your personal data, please contact us at: info@daisyjames.nl. To verify your identity, we ask that you include a copy of your identity document with your request. Please redact your photo, MRZ (machine-readable zone), passport number, and Citizen Service Number (BSN) to protect your privacy. We will respond to your request as soon as possible within four weeks.
Additionally, you have the option to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), the national supervisory authority.
Use of Cookies
Our website uses functional and anonymized analytical cookies to optimize performance and user experience. For full details, see our Privacy Policy. please contact us at info@daisyjames.nl.
Intellectual Property
All content on this website — including images, text, designs, and branding — is the property of daisy james and protected by copyright. No part of this website may be reproduced or distributed without written permission.
Liability
Although we aim for accuracy, daisy james accepts no liability for errors or omissions in the website’s content. No rights may be derived from the website content.
Changes to Terms
daisy james reserves the right to amend these Terms and Conditions at any time. The most recent version will always be published on this website.
Contact
For any questions about these Terms and Conditions, please contact us at: info@daisyjames.nl